By
VoiceInteraction Team
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Introduction
TV TEM, one of Globo’s main affiliates in São Paulo, operated multiple local systems across several channels and departments. The broadcaster needed a centralized platform capable of consolidating operational workflows, monitoring broadcast quality, and supporting media analysis activities.
The organization was also looking to automate resource-intensive operational tasks such as clipping workflows and royalty reporting.
Challenge
Managing multiple systems created operational fragmentation across monitoring and analysis workflows.
The broadcaster needed:
centralized monitoring
unified operational workflows
competitor analysis
remote operational visibility
automation for clipping and reporting processes
The existing operational structure increased complexity for engineering and monitoring teams.
Solution
TV TEM implemented VoiceInteraction’s Media Monitoring System to centralize monitoring operations and unify workflows across departments.
The platform introduced:
hybrid monitoring architecture
competitor analysis workflows
centralized monitoring operations
remote multi-view capabilities
integration with captioning workflows
automated clipping and reporting support
The system also improved visibility across channels and operational processes.
Operational impact
The deployment improved workflow coordination and simplified operational monitoring activities across departments.
The broadcaster gained:
centralized operational visibility
reduced workflow fragmentation
improved remote monitoring
more efficient content analysis
streamlined operational processes
The remote multi-view functionality also became an important operational tool for distributed teams.
Key capabilities
Hybrid architecture
Centralized monitoring
Competitor analysis
Remote multi-view
Broadcast workflow integration
Automated reporting support
Conclusion
The Media Monitoring System helped TV TEM consolidate operational monitoring workflows while improving visibility and coordination across broadcast operations.
This article is currently being expanded from existing customer success material and may be updated later with additional workflow details or technical information.
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